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Reasonable Adjustment Policy and Procedures 



As a centre, we take steps to promote open access for students who qualify for reasonable accommodations or special considerations during evaluations. Any modifications must guarantee that the evaluation of skills, knowledge, understanding, and competency is not jeopardised.


What is a reasonable adjustment? 

A reasonable adjustments is one that lessens the impact of disability or an issue that may put the learner at a disadvantage throughout the assessment process.


It is crucial that appropriate accommodations do not compromise the validity or reliability of the exam and do not put the learner at an advantage compared to other students taking the same assessment.


The learner's work will be evaluated to the same standard as the work of other learners when reasonable accommodations have been made.


Our obligations 

Detection of any need for acceptable modification should be done as early as feasible. At the time of enrolment, learners are given the chance to say whether they anticipate having any access issues or require any further help. Prior to the commencement of the learner's course, any difficulties will be sent to the Internal Quality Assurance (IQA) team so they may speak with the Awarding Organisation ("AO"), if necessary, and make the necessary modifications.


Important staff employees will also receive training on access-related concerns. This will take place as part of our internal induction programme for tutors and assessors.


If the student won't be able to fulfil all of the requirements, it should be stated clearly from the start. If necessary, as a centre, we will find the student whatever support they require (which may come at an extra fee) in accordance with the AO's standards. Where relevant, all policies outlined by the AO for reasonable changes shall be agreed upon and followed.


By making acceptable modifications, we'll make sure that: 

  • Learners get the chance to show their competence as a result of the reasonable adjustments made.

  • Anybody who uses the certificate to assess someone's proficiency is not deceived on the learner's efforts.

  • The reasonable changes do not otherwise benefit students; instead, they serve to offset any disadvantage that the limitation may have caused.

  • The evaluation is rigorous and impartial.

  • The assessment process is legitimate and may be compared to the industry standards

  • The assessment conclusion is genuine.

  • The assessment can effectively use the facilities and resources that are available.


We will only deny enrolments on a course in the following situations:

  • The applicant would be unable to complete a significant portion of the course requirements due to the content and method of instruction of the chosen course of study, and it would be impossible to get around this obstacle.

  • The learner's admission might pose a significant safety risk that cannot be reasonably avoided.


In these situations, we will help the candidate find a different course or training opportunity and provide pertinent comments. We won't turn away students on the grounds that they could receive greater assistance or facilities elsewhere.


In any situation where we believe we lack the essential knowledge to determine whether a reasonable adjustment is required and/or how it should be implemented, we shall ask the AO for clarification, if relevant.

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